For patients with Anthem insurance–make sure your PCP is correct!
Anthem Blue Cross & Blue Shield is one of the most commonly-seen insurance providers across One Pediatrics practices. We work closely with Anthem (and other insurers) to make sure patients receive all age-appropriate preventive care covered, including routine well visits, sports physicals, immunizations, preventive screenings and surveys, and chronic condition management.
Insurers communicate with pediatricians to best facilitate each child receiving the routine care they’re entitled to. With this in mind, it’s very important that patients have the correct primary care physician on file with their insurance company. Sometimes, their records are incorrect due to changes that take time to update. The best and easiest way to make sure your insurance provider’s records are correct is to select your PCP yourself.
This is an easy process. Anthem subscribers just need to log in to the Anthem member portal. You can also create an account if you don’t already have one. Then…
- Select the stethoscope icon under Quick Tasks on the home page
- Click Select or Change Primary Care Physician
- Choose the member/dependent
- Click Change on the right side of the page
- Enter your zip code
- Enter the name of your child’s physician, then click Search
- Click Choose my PCP next to your chosen provider’s name
- Click Confirm to verify the change, then Done
By following these easy steps, your insurance company will make any changes in 30 days or less. It can take much longer for their records to update on their own. You can also designate your child’s primary care physician by calling the phone number for Member Services on the back of your insurance card.
We thank you for managing this step with your insurance so we can focus on providing the best care to our patients!
